Cookie Policy

Cookies are small text files stored on your device when you visit a website. Our website also uses browser local storage, which works similarly to store your preferences.

These items are required for the website's basic functioning and cannot be switched off. They do not require your consent: • voxia-cookie-consent — records your choice (accept/decline) on the cookie banner, so it isn't shown again; the choice is kept for 12 months and you are then asked again • voxia-theme — remembers your display preference (light/dark theme) The display language (Greek/English) is no longer stored in a cookie or local storage — it is determined by the URL you visit (voxia.gr or voxia.gr/en).

We use Google Analytics 4 (measurement ID G-N6C7FQ2G41) to statistically analyze website traffic. We implement Google Consent Mode v2: the related script loads on every visit (required by Google for the service to function correctly), but starts in an "analytics_storage: denied" state — meaning it does not set tracking cookies (_ga, _ga_<ID>) or store identifiable data until you click "Accept" on the cookie banner.

If you accept, the _ga/_ga_<ID> cookies are set with a typical duration of up to 2 years and are used to measure visits, time on site, and popular pages. If you decline, or later withdraw consent, analytics returns to a denied state and any previously set cookies stop being updated.

The embedded chat assistant (chat.voxia.gr) does not use cookies or local storage. Your session identifier lives only in page memory for the duration of your visit and is lost when you close or refresh the page. See our Privacy Policy for what data we process through it.

The website does not currently use marketing or third-party advertising-targeting cookies. Any future activation of such cookies will only occur after notice and your explicit consent via the cookie banner.

On your first visit, a cookie banner appears where you can accept or decline non-essential cookies (Google Analytics). You can change your choice at any time by clicking "Cookie Settings" in the footer of any page — the banner reopens immediately, no browser settings required. Your choice is valid for 12 months, after which you will be asked again.

For questions about our use of cookies, contact us at hello@voxia.gr. See also our Privacy Policy for the full data processing framework.