Voxia's AI phone agent handles repetitive questions, logs requests and escalates to a human only where required — designed for organisations with high call volumes.
A high-volume organisation gets hundreds of calls a day — and 70% are the same questions. Staff get overwhelmed, customers wait, costs rise. Voxia automatically handles repetitive questions, logs requests and escalates to a human only where required.
Handles repetitive questions from your own materials — 24/7.
Logs requests with full details and forwards them to the team.
When a complex request is detected, the call transfers with a summary.
See volumes, answer rate, sentiment in real time.
Reduce the call volume reaching humans by 60-70%.
Automatic answers to repetitive questions from your own materials.
Full logging and forwarding of requests to the team.
Transfer to a human only where required, with a summary.
Demo with decongestion and request-logging scenarios.