Feature

Answers questions from your documents — not from general knowledge.

The knowledge base is built from your own documents (price lists, policies, FAQs, procedures) and answers are generated with RAG technology, so they are grounded exclusively in your organisation's data.

What it does

Document upload

Upload PDF, Word, text — price lists, policies, FAQs, procedures.

Automatic indexing

The platform creates embeddings for all your material, ready for real-time search.

Sourced answers

Every answer comes with its source — which document and which section.

Booking integration

Answers questions linked to appointments — hours, availability, pricing.

Real-time updates

When you change a document, answers update immediately.

Secure access

Answers based only on authorised documents — not on general knowledge.

Benefits

Accurate answers

Answers based exclusively on your own material — not on general knowledge.

Verifiable

Every answer comes with its source — which document, which section.

Real-time updates

Change a document = answers change. No manual re-indexing.

Professional support image

Customers get accurate answers 24/7 with no waiting.

Frequently asked questions

See the knowledge base in action.

Demo with questions and answers from your documents.

See also