Feature
Takes orders from your catalogue — in natural conversation.
The AI phone agent knows your catalogue or menu, checks availability, suggests an alternative when an item is unavailable and produces a structured order list — even at peak hours.
The AI phone agent knows your catalogue or menu, checks availability, suggests an alternative when an item is unavailable and produces a structured order list — even at peak hours.
The catalogue is loaded into the knowledge base and the agent answers and takes orders based on it — not from memory.
Customers order in their own words, as they would to a staff member, with the ability to correct themselves or interrupt mid-sentence.
Knows which items are available and tells the customer before the order is completed.
When an item is unavailable, it suggests an available alternative instead of losing the order.
Produces a clean list of items, quantities and notes, ready for your team.
Answers questions about the menu, ingredients and prices from your own documents, and hands over to a person when needed.
Every call is answered, even when staff are busy or the business is closed.
The structured list reduces the errors of orders noted down by ear.
Your team focuses on service and preparation, not on the phone.
Every customer gets the same polite, informed service, whatever time they call.
Demo with order, unavailable-item and alternative-suggestion scenarios.
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